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Insurance Nexus Customer Engagement Summit (November 30th & December 1st, Chicago) is an unmissable opportunity to reimagine the marketing, acquisition and retention cycle to build lifetime customer engagement. 

Join over 150 insurance leaders on their journey to create seamless, consistent and impactful interactions that truly impress your customer and build relationships.

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Why You Cannot Afford to Miss the Only Customer-Driven Event for Insurers in 2017
  • Uniting marketing, analytics experts, operations and more, with insurtech: bringing together executives from marketing, digital, insights and customer experience from insurance carriers across the USA along with innovative experts and out of industry innovators to focus on the core areas that are set to drive the most impact on customer experience
  • Walk away with step by step, practical strategies: this event gives you tools, tips and tricks from case studies across the industry for immediate implantation in your organization. From setting your strategy to successful actions driving customer engagement
  • Meet Valuable Contacts to Grow Your Network: With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this summit is the best place to meet your peers and build your network
  • Keep up to date with the technologies driving customer engagement: Master strategies for implementing the latest technologies having a profound effect on customer experience
  • Get ready to build the insurance ecosystem: Onsite will be some of the best tech minds of the business, ready to help you identify key areas to drive customer engagement, including IoT, artificial intelligence and chatbots
Complete your details in the box on the right and receive the conference brochure >>>>

Confirmed Speakers for 2017:

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Attract, Engage, Delight:
  • Deliver an outstanding customer experience – transform your marketing, sales, operations and claims to meet and exceed your customers’ expectations with simple, relevant and transparent products and services
  • Create Burden-free and engaging omnichannel journies – integrate cross-channel experiences, build self-serve capabilities and tailored journeys throughout the lifecycle to ensure your customer will never need to repeat themselves again!
  • Overcome internal barriers to customer success – strength ties between the customer and the business, ensure C-Level buy-in and influence key stakeholders to ensure customer-centric decision-making processes
  • Data is the new oil! Start transforming your data into business revenue – attract your best clients and boost retention with improved customer tracking and single customer view
  • Capitalize on new technologies and innovations – respond to evolving customer and business needs with cost-effective, experience-enhancing new technologies, social media and digital innovations
  • Thrive and Succeed in Distribution Channel Disruption – understand the tools necessary to integrate new disruptive channels and create a successful distribution strategy
Insurance Carriers, Agents, Brokers and Digital Disruptors Attending Customer Engagement Summit 2017

This conference was designed with an unique format to allow you to take full advantage of the onsite networking opportunities. From round table discussions to interactive polling, this conference is a must-attend event for those charged with transforming customer experience and driving customer engagement, including executives responsible for customer service, billing, technology and claims processing

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I am looking forward to seeing you in Chicago.


Mariana Dumont
Head of New Markets/ New Projects
Insurance Nexus
T: +44 (0) 207 422 4369

Creating Outstanding Customer Experience & Results-Boosting Customer Engagement
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