It cannot be denied that the insurance industry is entering an age of disruption and digital transformation seeking to serve a more demanding customer than ever before.

We asked our extensive community of insurance carriers from across Europe to offer their opinions on the important issue of raising customer engagement. We received a huge reaction, and with some eye-opening results.

Access the survey results now, just fill in your details to the right >>>

This survey infographic was compiled with feedback from 400+ senior insurance executives; CMOs, CDOs, Customer-Focused roles, and those tasked with driving forward technological change and innovation. A staggering 91% agreed that the insurance industry must become more customer-centric in order to move forwards.

Access the survey results now, just fill in your details to the right >>>

Key take-aways from the survey include: 
  • Drivers for Change: Who is responsible for pushing the customer’s case forwards? See how your company compares.

  • Overcoming Legacy Systems: We reveal the industry’s chosen strategies

  • Technological Impacts: Data management, AI, Analytics- Which technologies are being embraced right now?

  • The Disrupters: Who’s ready to shake up the industry? Are you prepared?
To get the industry’s response request the survey by using the form on the right >>>

I hope that you find this data useful, and can inspire your team and adjust your strategy accordingly.

All the best,

Request your Raising Insurance Customer Engagement survey infographic
Insurance Nexus is a division of FC Business Intelligence Ltd, a registered company in England and Wales - Registered number 0438897. 7-9 Fashion Street, London, E1 6PX, UK. | Terms and conditions
Graham Proud
Conference Director
Insurance Nexus
Tel: +44 (0) 207 375 7221

Get the Raising Insurance Customer Engagement survey infographic today!